Effective Date: May 1, 2026

RETURN POLICY

1. Overview

Seeking One Store is committed to providing a consistent and reliable customer experience. This Return & Refund Policy outlines the conditions under which returns and refunds are accepted.

2. Eligibility for Returns

Items may be eligible for return if:

  • The request is made within [insert return window, e.g., 14–30 days] of delivery

  • The item is unused, unopened, and in original condition

  • The item is returned with original packaging

Certain items may be non-returnable, including:

  • Final sale items

  • Opened or used products

  • Items marked as non-returnable

3. Return Process

To initiate a return:

  1. Contact support@seekingonestore.com

  2. Provide order details and reason for return

  3. Receive return authorization (if approved)

Returns sent without authorization may not be accepted.

4. Refunds

  • Refunds are processed after inspection of returned items

  • Approved refunds are issued to the original payment method

  • Processing times may vary depending on the payment provider

5. Shipping Costs

  • Original shipping costs are non-refundable unless the return is due to an error on our part

  • Customers may be responsible for return shipping costs unless otherwise stated

6. Damaged or Incorrect Items

If you receive a damaged or incorrect item:

  • Contact us within [e.g., 5 days] of delivery

  • Provide photos and order details

We will work to resolve the issue promptly through replacement or refund.

7. Exchanges

We may offer exchanges for eligible items based on availability. Contact support for assistance.

8. Non-Compliance

We reserve the right to deny returns or refunds that do not meet the conditions outlined in this policy.

9. Contact Information

For all return and refund inquiries:
support.cs@seekingonestore.com